Need help? Contact us:
📧 alexander.o.hartmann@gmail.com
We usually reply within 48 hours. / Wir antworten in der Regel innerhalb von 48 Stunden.
My purchase didn't arrive. / Mein Kauf ist nicht angekommen.
Open Settings → “↺ Purchases → Restore” in the game. This re-checks all your purchases with Apple. If coins are still missing, email us with your purchase receipt.
How do I remove ads? / Wie entferne ich Werbung?
Buy “No Ads” in the Shop. It removes all banner and interstitial ads forever. Rewarded videos (for revives, coins and lives) stay available — they are always optional.
How do lives work? / Wie funktionieren Leben?
You have 5 lives. Losing a round costs 1 life; a new life regenerates every 15 minutes. You can also refill a life by watching a short video.
How do I change or withdraw my ad consent? / Werbe-Einwilligung ändern?
Settings → “📣 Ad consent → Change”. You can change or withdraw your choice at any time.
My progress is gone. / Mein Fortschritt ist weg.
Progress is stored locally on your device (and mirrored in the app’s native storage). Deleting the app deletes progress. If something looks wrong after an update, contact us — include your level and player name.
Our privacy policy (English & German): chillbarastudios.com/boxing-baras-privacy.html
Chillbara Studios · Impressum · Privacy · alexander.o.hartmann@gmail.com